We are credentialed with most major insurance companies including the following:

• Aetna 

• Anthem Blue Cross Blue Shield 

• Buckeye Health 

• Carelon Behavioral Health 

• Caresource 

• Cigna 

• Custom Design Benefits  

Self-pay: We offer competitive “out-of-pocket” payment options for clients, should they choose to not use insurance. Please reach out to us about our rates.  

Please review the below information.

While we do our best to verify your benefits and eligibility, please note that we cannot guarantee coverage. Even if your insurance company is listed above, coverage can vary. Always check with your insurance provider to understand how your plan handles mental health benefits and verify your benefits and eligibility. To ensure transparency and avoid unexpected charges, we strongly encourage clients to follow the below steps prior to their first session. 

Call the number on the back of your insurance card and ask to speak with someone about your mental or behavioral health benefits. Ask the following questions:

1. Does my plan cover outpatient mental health services?

2. Are providers at Hope Counseling Solutions in-network?

• If specific provider names are requested, as if Angie (Angelica) Willeford is in-network (even if you are seeing Meghan).

3. What is my deductible, and has it been met?

4. What is my copay or coinsurance before and after the deductible is met?

5. Is pre-authorization required before my first session?

6. Is there a limit to the number of sessions covered per year?

7. What are my benefits for the following billing codes (used for therapy sessions)?

• 90791 – Initial intake session

• 90837 – 60-minute individual therapy

• 90834 – 45-minute individual therapy

• 90847 – Family or relationship counseling

8. Is there anything else that my provider needs to know about billing my insurance?