Privacy Policy
Effective Date: 10/1/2024
At Hope Counseling Solutions, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website. We are committed to maintaining your confidentiality and ensuring your trust.
1. Information We Collect
When you visit our website, we may collect the following types of information:
Personal Information: If you choose to contact us through our website (e.g., contact forms, appointment requests), we may collect your name, phone number, email address, and any information you voluntarily provide in your message.
Non-Personal Information: Our website may collect standard, non-identifying data such as IP address, browser type, device information, and pages visited. This helps us improve the website experience but does not identify you personally.
2. How We Use Your Information
The information we collect may be used to:
Respond to your inquiries or requests
Schedule appointments or follow up on communication
Improve our website’s performance and user experience
Ensure the safety and security of our services
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. Confidentiality & HIPAA Compliance
While this website is not intended to collect protected health information (PHI), any personal information you provide through contact forms is treated with care and confidentiality. Please avoid submitting sensitive health or medical information online unless through a secure client portal.
If you become a client of our practice, all personal health information will be protected under the guidelines of the Health Insurance Portability and Accountability Act (HIPAA). A detailed HIPAA Notice of Privacy Practices will be provided at the start of services.
4. Use of Cookies and Analytics
Our website may use cookies or analytics tools (such as Google Analytics) to track general website traffic and performance. These tools help us understand how visitors use our site and improve functionality. You can disable cookies in your browser settings if you prefer not to share this data.
5. Third-Party Links
Our website may include links to external websites for your convenience (e.g., crisis lines, mental health resources). We are not responsible for the content or privacy practices of those third-party websites.
6. Security
We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is 100% secure. Please do not share sensitive health information through standard email or contact forms.
7. Your Rights
You have the right to:
Request access to the information we have collected about you
Ask that we correct or delete your personal information
Withdraw your consent for future contact
To make a request or ask questions about your privacy, please contact us at:
📧 info@hopecounselingcolumbus.com
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in technology, legal requirements, or our business practices. Updates will be posted here with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please don’t hesitate to contact us.
Hope Counseling Solutions
985 Bethel Rd. Suite B
Columbus, Ohio 43214
📧 info@hopecounselingcolumbus.com