Terms of Service

Effective Date: 10/1/2024

Welcome to the website of Hope Counseling Solutions. By accessing or using this website, you agree to be bound by the following Terms of Service. Please read this page carefully before using our site. If you do not agree with any part of these terms, please do not use the website.

1. Website Use

This website is intended to provide general information about our counseling services and to offer a way to connect with us. The content on this site is for informational purposes only and does not constitute medical, psychological, or therapeutic advice. Visiting this site or contacting us through it does not create a therapist-client relationship.

2. No Emergency Services

This website is not designed to handle emergencies or crises. If you are in immediate danger or experiencing a mental health emergency, please:

Call 911

Contact the 988 Suicide & Crisis Lifeline by dialing 988

Go to your nearest emergency room

We do not monitor website inquiries 24/7 and cannot guarantee immediate response times.

3. Communication Disclaimer

Messages submitted through our contact forms or email are not encrypted or secure, and may not be HIPAA-compliant. Please do not include sensitive personal or medical information in any messages submitted through the website.

If you are an established client, please use our secure client portal or contact your therapist directly for communication related to care.

4. Privacy and Data Use

Your use of this website is also subject to our Privacy Policy, which outlines how we collect, use, and protect any personal information submitted through the site.

5. Intellectual Property

All content on this website—including text, images, logos, graphics, and layout—is the property of Hope Counseling Solutions unless otherwise noted, and is protected by copyright laws. You may not copy, reproduce, or distribute any materials from this site without prior written permission.

6. External Links

Our website may include links to third-party sites for your convenience (e.g., mental health resources, directories, articles). We are not responsible for the content, accuracy, or privacy practices of these external sites.

7. Limitation of Liability

By using this website, you agree that Hope Counseling Solutions and its providers are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of—or inability to use—this site or any linked resources.

8. Changes to These Terms

We may update or modify these Terms of Service at any time without notice. Continued use of the website constitutes your acceptance of any changes. We encourage you to check this page periodically for updates.

9. Contact Information

If you have questions about these terms or any other aspect of this website, please contact us:

Hope Counseling Solutions

985 Bethel Rd. Suite B

Columbus, Ohio 43214